Training and Development unit
Our Training and Development unit focuses on offering human resource skills training and development interventions in Strategic, Tactical, Operational, HR and Compliance areas. These training and development interventions take the form of Soft Skills, Technical Skills and Short Training courses that are conducted through public and in-house sessions.
- Public Training – these are run at four/ five-star venues and each participant receives a comprehensive training material package of the relevant course and a certificate
- On-Site/ In-house Training – are conducted at the clients’ offices or venue of choice and are key to the client who wants to enjoy the benefits of group bookings. They also include a familiarisation visit to determine the client’s expectations, needs, course design, training needs analysis and delivery using our highly experienced trainers. In addition, the client has an option of taking the pre and post course assessments to measure the impact of the training intervention.
- Remote Virtual/ online training – virtual training sessions offer delegates live; interactive online training facilitated by our subject matter experts in the relevant fields. Training can be done from the comfort of your home or in your office.
- Blended/ hybrid trainings – online courses use the flipped classroom learning methodology offering the following benefits:
- Gives students the time to engage with materials enabling self-learning prior to attending the online sessions
- Scheduled interactive online sessions presented by expert facilitators provide additional interpretation of materials and enable group discussions to clarify doubts and areas of concern,
All you would need to attend one of our virtual online / e-learning training sessions is:
- Connectivity to a reliable and stable internet connection,
- Micro-Soft Teams (MS Teams)/ Zoom interactive platforms – Ensure you have downloaded the relevant web application, tested it and you are familiar in using this platform
Our trainers work with the client in defining the training needs and provide solutions which;
- Reinforce and support your organisation’s mission and objectives
- Focus on clear objectives
- Are flexible and enjoyable
- Are delivered at times and venues that suit the client avoiding peak activity times
- Encourage continuous development and support the transfer of learning to the workplace
Delegates are continually evaluated through formative assessments within the classroom environment and provided with feedback during the training programme. The trainers together with other delegates in the group provide constructive input that is based on numerous practical exercises.
Post training or summative assessment is also conducted on the learners through the completion of work-based activities and assignments, which are later sent to the training facilitator at a given date for evaluation
Our Approach & Methodology
We are passionate about creativity and customer satisfaction hence we are driven by:
- A robust design approach which ensures that the learning methods are engaging and seamlessly applied in the workplace
- An insight on making the link between capabilities, performance and organisational strategies and goals
- A vigorous project management approach that gives clients longer-term capabilities with the reuse of our tools and processes in other areas of work
All participants receive a training material file and or CDs/DVDs with interactive activities and relevant outcome based learning material.
Our training sessions makes use of real-life experiences and A/V training-learning aids, questionnaires, group activities, role plays, problem solving related scenarios, case studies and copy written training exercises to ensure maximum learning transfer. Courses are often conducted in fun and interactive workshop formats meant to make use of experiential learning activities. Such approaches have been proven to inspire, motivate, develop and empower participants.
Each program is therefore tailor-made to our customers’ requirements and ensures that learning is relevant to their specific situations.
Some of our training and development programmes and courses include among others.
Our Training Courses:
- Public Administration NQF 3; SAQA ID 57804; 157 Credits
- Public Administration NQF 4; SAQA ID 57824; 146 Credits
- Public Administration NQF 5; SAQA ID 50060; 141 Credits
Please click the link below to view the courses
- Performance Management
- Coaching and Mentoring
- Conflict Resolution
- Creative Thinking Skills
- Problem Solving Techniques
- Diversity Management
- Competence Based Interviewing Skills
- Leading Successful Teams
- Management & Supervisory Development Skills
- Meeting Management
- Managing Your Manager
- Balanced Scorecard Management
- Policy formulation for Strategic Managers
- Finance Management for Non-Financial Managers
- Risk Management
- HR for Non-HR Managers
- Strategic Management
- Team Decision Making
- Business Etiquette
- Receptionist Skills
- Diplomacy, Protocol and Etiquette
- Business/Report Writing Skills
- Telephone Etiquette
- Customer Care Skills
- Secretarial Development
- Minute-Taking Skills
- Office & Admin Management
- Assertiveness and Self Esteem Skills
- Business Etiquette
- Effective Communication
- Negotiation Skills
- Emotional Intelligence
- Motivation and Goal Setting Techniques
- Personal Etiquette & Effectiveness
- Time Management
- Sales & Marketing Skills
- Media Presentations
- Presentation Skills
Train the Trainer
- Computer Literacy using Windows, Linux Operating Systems:
- Basic
- Intermediate
- Advanced
- Microsoft Office in Basic, Intermediate and Advanced Levels for;
- MS-Word
- MS-Excel
- MS-Outlook
- MS-Publisher
- MS-PowerPoint
- MS-Access
- MS-Project
- CISCO Courses
- Routing
- Switching
- Information Knowledge Management
- Business and Systems Analysis
- IT Security Courses
- Asset Management
- Activity Based Costing
- Budgeting & Management
- Advanced Finance for Project Managers
- Contract Management
- Managing Working Capital
- Supply Chain Management
- Finance for Non-Financial Management
- Strategic Planning, Budgeting & Forecasting
- Cost and Management Accounting
- Return on Investment training
- Fraud prevention & forensic investigation
- International Financial Reporting Standards (IFRS)
- Debt Management
- Financial Management Skills
- Promotion of Access to Information Act (PAIA)
- Protection of Personal Information Act (POPI)
- Logistics and Supply Chain Management
- Advanced Finance for Project Managers
- Project Management & PRINCE2
- Occupational Health and Safety (OHS)
- First Aid
- Cardio-Pulmonary Resuscitation (CPR)
- Technical Report Writing Skills
- Bearing Vibration
- Fault Analysis & Maintenance
- Cable Jointing Skills
- Bar charts & critical path analysis
- Asset Management Planning for the Public Sector
- Public Sector Finance Management (PFMA)
- Municipal Finance Management (MFMA)
- Bid Committee (MFMA)
- Bid Committee (PFMA)
- Budgeting & Budgetary Control
- Supply Chain Management for the Public Service
- GRAP/GAMAP financial requirements and compliance
- Planning, Budgeting and Management of Public Finance
- Contract Management (MFMA)
- Contract Management (PFMA)
- Demand Management
- Detection and Combating of Bid Rigging in the Public Sector
- Asset Management
- Government Immovable Asset Management (GIAMA)
- SCOA & ERF for Budget Managers
- SCOA & ERF for Practitioners
- Public Finance Debt Management
- Public Sector Accounting
- Records Management
- Employment Equity
- Workplace Readiness
- Electronic Records management
- Employee Relationship Management
- Staff Recruitment and Selection
- Team Building & Motivational Talking
- Training Evaluation and Need Analysis (TNA)
- Industrial Relations
- Selecting & Keeping Great People
- Chairing a Disciplinary Hearing
- Disciplinary Hearing Procedures
- Labour Legislation & Policy
- The Basic Conditions of Employment Act
- The Labour Relations Act (LRA)
- The Skills Development Act
- Compensation of Occupational Injuries and Diseases Act (COIDA)
- Employment Equity